13 Best Help Desk Podcasts to Listen to (2026)

The Help Desk is the official podcast from Ravenna, where we dive into the future of work, AI, and internal support. Join us for candid conversations on building a startup, scaling operations, and automating the help desk with AI. Whether you're an IT leader, entrepreneur, or just curious about how modern teams work behind the scenes, this is your front-row seat to the workflows shaping tomorrow. more

Are you an Information Technology professional? Do you work in the IT industry? This podcast is for you. Bytes and Banter is hosted by HDI Local Chapters. more

Welcome to the official Spiceworks Podcast — where The Spiceworks Community talk shop, drop knowledge, and occasionally unplug things just to see what happens. From server meltdowns to cloud dreams (and nightmares), we tackle the tech topics that keep your ticket queue full and your caffeine intake dangerously high.Join us for nerdy deep dives, sysadmin therapy sessions, and laughs that only the IT crowd will truly appreciate. It's tech talk for humans… mostly.Subscribe now — because your users aren't the only ones who need support. more

Welcome to Hands-On Tech , where host Mikah Sargent turns tech troubles into tech triumphs. Each episode zooms in on a specific theme, unpacking listener questions with expert analysis and easy-to-follow advice. From decoding the latest gadgets to simplifying everyday tech, Mikah's got you covered. Submit your tech queries through email at ****@twit.tv or via TWiT's social media. You might hear your question answered on air! Whether you're puzzled by privacy settings or curious about cutting-edge innovations, Hands-On Tech is your weekly dose of tech insight and inspiration. Join Mikah every Sunday to hear the show that turns tech confusion into tech confidence! You can join Club TWiT for $10 per month and get ad-free audio and video feeds for all our shows plus everything else the club offers...or get just this podcast ad-free for $5 per month. New episodes every Sunday. more

On The Ticket , you'll hear Intercom's Customer Support team in conversation with the customer service leaders, renowned customer experience thinkers, and influential authors who are shaping the field of customer support. Follow The Ticket to get the weekly episodes and sign up for our twice-monthly newsletter bursting with all the insights, trends, tips, and assets your team needs to embrace the future of customer service. https://www.intercom.com/blog/newsletter 🏠 www.intercom.com more

Since 1995, Computer Talk with TAB has been on the air live each week providing an in-depth practical view of computers and their place in our everyday lives. A Computer Radio Program for everyone! Erik Semmel from TAB Computer Systems hosts the show and provides real time answers to caller's questions. To keep the topics fresh and informative, guests are brought in as a result of listener's questions and suggestions. The show is geared towards the everyday computer user with questions about how their computer works and how to fix it when there is a problem. more

If you work in customer support, if you lead a support team, or if you are looking to better the customer experience for your company, then this podcast is for you! Happy to Help is a podcast about all things customer support brought to you by the people at Buzzsprout. Join us, on the second Tuesday of every month as Buzzsprout's Head of Podcaster Success, Priscilla Brooke dives into the world of customer support to make remarkable support the standard, not the exception!  more

Customer relationships are part of any business. Making them great is the next step. At Zendesk, we are here to help you create the best customer experiences and get the best results for your business.On the Conversations with Zendesk podcast, we explore trends in customer experience and share what Zendesk is developing for you.We will be talking about messaging channels, the power of self-service, integrations, conversational CRM, AI and no-code.Like and subscribe to receive new episodes every other week. Visit www.zendesk.com/blog for updates, bonus content, and more. more

ServiceNow Podcast Program is a collection of podcast shows hosted by various ServiceNow experts and professionals covering different focus areas and a broad variety of topics. Come listen to our experts talk about what's going on at ServiceNow. Join the conversation!Visit the Now Community forums more

Customer Support Leaders have been there, on the front line with customers. They understand how things work, and the value of support. They understand the needs and foibles of their customer base. Unlike most other disciplines, there's no training for this role. No two CS Leadership roles are alike. No two CS Leaders are alike. So this is our opportunity to hear from those leaders and learn from them. Whether you're a CS leader now, or you aspire to be, this is the podcast for you! Hear different leaders discuss a topic with me, Charlotte Ward. more

Join Luigi Ferri, an experienced ITSM & IT Security Professional, in 'The ITSM Practice.' Explore IT Service Management and IT Security, uncovering innovations and best practices with insights from leading organizations like Volkswagen Financial Services, Vodafone, and more. Each episode offers practical guides and expert discussions for learning and growth. Ideal for all ITSM and IT Security Professionals!Stay Connected:LinkedIn: https://www.linkedin.com/in/theitsmpractice/Youtube: https://www.youtube.com/@theitsmpracticeWebsite: http://www.theitsmpractice.com more

Practical conversations about how to build a career in Support, create great customer experiences, and become a better business partner. more

Behind the Screens: IT@NDWelcome to Behind the Screens: IT@ND, the University of Notre Dame podcast where hosts Scott Russell (IT Director for the College of Arts & Letters) and Krista Moats (Manager, IT Communications and Marketing: Office of Information Technology) give you a behind-the-scenes look at what IT consultancy is all about. Whether you're deep in the IT world or just curious about how technology powers a university, this podcast is for you.Each episode gives insight into Information Technology at Notre Dame — with focus on how IT consultants support the University, breaking down the challenges they face and the innovative solutions they create. From interviews with experts driving key campus projects to practical tips for making the most of your tech, this podcast explains how IT teams work behind the scenes to keep things running smoothly across campus.Behind the Screens: IT@ND delivers insights and strategies to help you stay ahead. Tune in and discover how technology professionals shape and support the University's tech operations. more