The account management podcast for client success and post-sales teams. Hosts Fred Fuller and John Brown, authors of A Dragon Walks Into a Meeting, share practical tactics for what happens after the sale: building client relationships and trust, client scorecards, handling outages and escalations, negotiating renewals, business ethics, and leading an account management team. Whether you're new to account or client management or running a customer success organization, you'll get real-world advice you can use on your next client call. Learn more and work with us: fuller-brown.com more

The KAM Club Podcast is real talk for real key account managers. Cut through the BS to grow client revenue, reduce churn and build your career. Warwick Brown delivers 25 years of hard-won key account management wisdom in 15-minute episodes tackling real challenges - difficult clients, internal politics, revenue pressure. No fluff, just practical strategies you can use immediately. 📧 Sign up to the free Account-Minded newsletter: https://accountminded.me 💬 Get in touch: ****@thekamclub.com 🎧 Show Notes https://podcast.thekamclub.com more

Most MSPs are busy chasing new clients, but the smartest ones focus on the goldmine they already own. Hosted by James Steel, Harvest delivers no-fluff, actionable advice to help Managed Service Providers grow profitable revenue from their current customer base. Tune in for expert insights, success stories, and field-tested strategies to maximize your MSP's potential. more

This podcast is for you if you are managing day to day client relationships in a creative agency. The aim of the podcast is to share insights and tips to help you add more value to the client's business, strengthen your relationships with your clients, develop your skills in account management and grow your agency's business. more

A podcast geared to Technology Service Providers where we bring you strategies and tactics to grow your business and build a winning culture.This podcast helps MSPs and MSSPs accelerate their business through strategies, tips, and tactics for driving sales, marketing, and account management.Join our host, Brian Doyle, every Tuesday! more

Explore sales strategy, value selling techniques and mindset and sales enablement best practices with expert insights from leading sales experts. Hosted by industry veteran Lee Levitt, this podcast features raw, unfiltered insights from the sales leaders and innovators shaping the future of the modern sales profession. Join us to learn not just what to sell, but how to become the kind of leader who wins consistently. Connect to discuss your key sales challenges and opportunities here: meet.aceleragroup.com more

A show hosted by me, David Ventura, a specialist in training, educating and consulting on practical strategies for harnessing the power of Key Account Management (KAM) in SME's today. I am also the principal KAM consultant and Managing Director of www.kamguru.com. In a world of diminishing customer loyalty, what can business leaders do to retain their top customers, while still adding value. In this podcast I explore some hands-on tips and tactics you can implement today to remarkably shift your sales culture in your business.The episodes are designed to challenge your thinking and preconceptions of 'sales'. They will teach you techniques for:- protecting your most important customers from competitors; - building & maintaining profitable partnerships with your key contacts; &- developing the strategies, systems & skills to deliver customer growth (i.e. identify, retain and grow your top ten customers).I am joined by business leaders who have learnt to radically shift their culture and attitude towards sales, and empower their business with the ability to grow rapidly from within. I also invite experts in the fields of leadership, coaching and customer experience to share their insights into the psychology of sales, organisational culture and leading business growth. In the modern, digitally-heightened business world we operate in today, can you afford to be flippant about your top customers, and why they choose to work with you? No, you cannot.I invite you to subscribe to KAMCast and listen openly as I challenge you to reimagine your customer success protocols and relationship strategies. more

Tales from those on the front lines of dealing with clients. Tales of difficult clients, complex situations, relationship management - and how massive client management problems were solved, and what they learned. Largely those running agencies, but all across different professional services. more

Account Management Secrets is the podcast designed specifically for the unsung heroes of the business world—Account Managers. Every week, we share insights, strategies, and tools that will help you excel in your role and drive success within your organization. As someone responsible for over 70% of your company's revenue, the stakes are high, but the resources and training available to you are often limited. This podcast is here to change that. Hosted by Alex Raymond, a leader in the field who has worked with thousands of Account Managers to improve their results, Account Management Secrets equips you with the knowledge and practical strategies you need to master the art and science of account management. Whether it's navigating complex client relationships, preparing for critical Quarterly Business Reviews, or unlocking growth opportunities with your existing customers, each episode provides actionable advice you can apply immediately. Account Management Secrets is brought to you by AMplify, the elite community dedicated to helping Account Managers boost their careers, build their skills, and expand their networks. Join us at https://amplifyam.com and start your journey towards account management excellence. more

The Success Revenue Podcast is a human-led, AI-powered show exploring how leaders use AI to drive business results while keeping human impact at the center. Hosted by Haydar Al-Saad and Ivy Forero, the podcast features conversations with founders, executives, and operators from around the globe who are building the future of business with AI. more

The Shift is a regular podcast series produced by DemandFarm that brings strategic sales and account management leaders from global companies, as guests, to share their stories & experiences about the transition to digital Key Account Management. Increasingly, as customers prefer their B2B Sales interactions to remain virtual, Key Account Management has also shifted towards a virtual direction where technology comes to the forefront as a key differentiator and enabler. Account Managers and Sales Leaders have to deal with these changing trends on the go and adapt quickly. How do they do it? How do you enable yourself to manage future changes? What worked and what didn't work in the transition to Digital Account Management? To answer all these questions and more, Dr. Karthik Nagendra, Chief Marketing Officer @ Demandfarm hosts the Shift Podcast on Digital Key Account Management to learn & keep abreast of the trends & the future of Strategic Key Account Management. Join the conversation and Unlock Key Account Management through the Shift podcasts! more

KAM talks about strengthening relationships with your client with a focus on 4 C model

Welcome to 'Deal, Deliver, Delight (DDD)' — the podcast where strategy meets execution in the world of delivery, account, and sales management.This show unpacks real-world client stories, winning sales practices, and field-tested delivery strategies that drive long-term business relationships and sustainable growth. Whether you're navigating enterprise accounts, scaling delivery teams, or closing that next big deal, this podcast gives you the insights, tools, and inspiration to turn customer success into your competitive edge. more

Your strategic customers are the fuel that keeps a business running. Without their trust, partnership and purchasing power, the technical superiority of your products and services would go to waste. Therefore, understanding how to build and grow your strategic customer relationships is paramount. Strive to become their trusted advisor by making sure your products and solutions address their business problems.The goal: To become an essential company that your customers cannot afford to lose. Learn how to bring your strategic account management to the next level, here on The SAMA Podcast. This show breaks down valuable and straightforward advice for strategic account managers, senior sales leaders, and Learning & Development professionals working with key accounts.Tune in to hear the smartest people working in B2B today. Gather the necessary tools and resources for improving relationships with your key customers. Listen to experts who reveal well-kept secrets for forging strong connections with your target market. Draw eyes on your business by going beyond enticing offers and providing reliable customer service. Every episode invites you to evaluate your audience, analyze their purchasing behavior, and understand to their decision-making processes.This podcast is powered by the Strategic Account Management Association (SAMA). SAMA is the largest organization specifically dedicated to strategic customer relations. The nonprofit community brings together the world's foremost companies and thought leaders in key account management. They aim to bridge the theoretical and the practical by showcasing SAMA's most valuable asset: idea sharing. Get a taste of the organization's customized training, assessment methods, and world-class research in this show. We're here to help improve your strategic account management skills.Join our hosts as they sit down with industry leaders from around the world and across industries. They share insights, tactics and perspectives to make this practice rewarding. They prove that success in strategic account management is possible with the right tools, guidance and sales enablement. Hear their highs and lows and learn how they overcame every roadblock. Receive their overall approach to life as corporate professionals.Maximize your resources and improve your craft continuously so you become essential to your clients. In today's highly competitive market, it's important to establish your reputation by letting your customers speak on your behalf. Good strategic account management attracts good clients and results in good business transactions. Start deepening those customer relationships and set the course of your business straight towards success.Discover what it takes to become irreplaceable and one of a kind, here on The SAMA Podcast. Start listening today at https://strategicaccounts.org/. more

Welcome to the Happy Clients Podcast, brought to you by DOT and Company. The world's best team of Client Account Managers for digital marketing agencies.Whether you're a virtual assistant, an agency owner, or a client-facing account manager we all deal with clients. Lucky for you, client management is what we do best.We're DOT and Co. digital marketers turned client managers. Once a digital marketing agency like yours, now we're here to help you do what we did for ourselves: Create experiences that make your clients weak in the knees. more

The Post-Sales Podcast Powered by Customer Success Snack · Sponsored by Revguides Hosted by Mick Weijers , The Post-Sales Podcast is where modern revenue leaders go to sharpen their craft after the signature . Each month, Mick sits down with top operators, strategists, and founders from across Western Europe to unpack what actually works in Account Management, Customer Success, and Revenue Operations today. If you're an Account Manager, Sales Leader, Customer Success Manager, or RevOps professional , this show helps you: Become less dependent on new business by driving more value from your existing accounts Use data in account management to spot risk, churn, and expansion opportunities Design customer journeys that actually work in the real world Build upsell and cross-sell motions that feel natural, not pushy Create a genuinely customer-centric culture across teams Nail the handover from Sales → CS Apply AI in post-sales without the buzzword fluff Navigate stakeholders, difficult customers, and enterprise politics Stay informed on the CS & AM job market in Europe Revguides sponsors the show to share proven playbooks, not pitches—so you get practical insights, real examples, and honest conversations you can use with your team tomorrow. If you lead revenue after the signature , this is your podcast. more

The Guest List is the interview show from Forefront, the Front&Centre® podcast network, hosted by David Ventura. Each episode is one guest and one honest, properly produced conversation about winning, keeping and growing the customers that matter most. David sits down with the leaders, operators and independent thinkers who actually put their ideas into practice in real business - the people worth putting front and centre. Expect straight talk on customer experience, key account management, sales, service, brand, and where technology and humans meet. No jargon, no filler. And every episode ends with the ugly mirror moment: one uncomfortable question that asks the guest to name the thing they know is broken and keep not fixing. One seat. The right people. Your work, made visible. Front&Centre helps businesses win, keep and grow the customers that matter most. More at frontandcentre.com. more